Branch Manager

TP Pump is looking for a Branch Managerto join our team in Albuquerque, NM!

As a Branch Manager you will be responsible for leading and supporting a team to achieve high performance, managing operations and service functions, ensuring effective inventory and customer service, developing strategic plans, and meeting key performance indicators while supporting corporate initiatives.

What You'll Do:
  • Lead continuous improvement, coaching and mentoring programs aligning with KPI's, Report Tools, and other tools/initiatives
  • Assure Superior Customer Service by working with the local service teams and customers.
  • Manage, assist and monitor all operational challenges working with all Team members to resolve.
  • Monitor for problems, taking immediate action where possible and escalating when required.
  • Work cooperatively with other OTC associates; be a Team player including offering assistance when requested/required
  • Present OTC professionally and competently in all situations adhering to OTC's mission statement and core values.
  • Monitor, review and provide all the necessary daily, weekly and monthly reports. Building and creating custom reports as required or requested.
  • Travel expectation will include travel to other branch offices as needed.
  • Perform other duties as assigned/required.
  • Proficient in Infor SX.e, and MITS systems
  • Knowledge of our CRM package, Selltis is also beneficial.


What You'll Need:
  • Bachelor's in business or equivalent business experience.
  • 3+ years managing service and operations with profit & loss responsibility
  • 5+ years experience working in distribution operations.
  • Developing and upgrading talent; driving pay for performance and efficiency mindset
  • Ability to work under pressure to meet strict deadlines while managing multiple priorities.

Perks of Working with OTC Industrial Technologies:

Health and Wellness
  • Medical, dental, and vision care coverage
  • Short-and long-term disability coverage, and life insurance
  • Wellness Discount
  • Safety shoes & glasses reimbursement stipend

Financial Benefits
  • 401(k) savings plan with an employer match of 50% on the dollar up to 6%
  • Robust referral bonuses
  • Relocation assistance

Work-Life Balance
  • PTO
  • Tuition assistance


Who we are:



TP Pump is a provider of pump lines covering the commercial, domestic, municipal, industrial, and fire markets in New Mexico and northern Arizona.TP Pump specializes in sales and service for a diverse range of pumping equipment. With a strong team committed to serving customers, TP Pump has knowledge and experience in industrial process, ground water applications, high-pressure needs, and complete water and wastewater pumping systems. TP Pump is now part of OTC Industrial Technologies, particularly the Pump & Motor Technology group. To learn more about OTC, CLICK HERE.

OTC Industrial Technologies is an Equal Opportunity Employer (EOE). We celebrate diversity and are committed to creating an inclusive environment for all employees.