District Manager - Finishing, Dispensing, Filtration

Position: District Manager
Location: Grand Rapids, MI
Brand: FACT
Segment: Finishing/Dispensing/Filtration

Operating in over 24 states from North Dakota to Texas and South Carolina, OTC's Finishing, Dispensing, and Filtration (FDF) Group is North America's most trusted resource for liquid and powder finishing and dispensing application equipment and service, and a leading supplier of materials used in customer applications such as filtration products. Our mission is to help our customers improve their applications and business by selecting, designing, and optimizing their equipment and applications. The FDF Group is the key partner to some of the most recognized manufacturers of Finishing & Filtration products in the industry.

The capabilities of the Finishing, Dispensing, and Filtration Group go well beyond just a supplier of product. Our seasoned team includes technical sales engineers, design and installation engineers, best in class service and repair technicians, inside sales and customers service representatives, product managers and fabrication experts such as machinists, electricians, and welders. The FDF Engineered Systems Group, a team of nearly 30, has unmatched industry expertise and has designed and installed custom finishing systems for some of the largest industrial manufacturers in the world.

We are continually growing, and our business is built around the talented associates we put in each position. We strive to provide our associates with every opportunity for personal, professional and financial growth by offering an excellent team environment, strong core values and outstanding associate benefits.

The FDF Group is made up of (6) long established businesses spread throughout The Midwest and Southeastern regions.

Essential Duties and Responsibilities:
  • Establish and achieve annual budget- full responsibility for the Branch P&L
  • ​Establish accountability metrics across all departments and teams- hold associates accountable for achievement in each respective area of the business.
  • Solve problems quickly and utilize a system of "Plans of Action" and "Development Plans" to maintain consistency towards the Branch goals 
  • Heavy focus on driving sales, and directly manage the inside and outside sales teams' success 
  • Direct the efforts of Service Management to achieve key metrics for performance and efficiency
  • Supports a strong, team-based culture that aligns with investment in our people, taking care of our customers and achievement of core expectations.
  • Must be able to resolve both personnel and customer issues promptly and effectively- comfortable with professional confrontation and has a high level of emotional intelligence
  • Clear understanding of strong cross-functional relationships and what they mean to manage a successful business.
  • Develops and implements effective collaborative strategies within various departments
  • Possesses a strong business acumen to make sound decisions pertaining to the needs of the business including all aspects of P&L.
  • Work with the inside sales manager to ensure customer orders are entered and processed correctly and efficiently.
  • Ensure customer issues are resolved promptly and effectively.
  • Implement and support corporate initiatives intended to achieve the corporate mission.
  • Must be willing to complete sales call as needed with your direct reports
  • Manage vendor relationships pertaining to the Branch needs
  • Other duties may be assigned.
  • Able to identify and effectively harvest synergies related to implementing the "ONE OTC" strategy

Necessary knowledge, skills and abilities:
  • Undergraduate degree in business or other technical field strongly preferred along with a minimum 5 years of sales/operations and industrial distribution branch management experience 
  • Previous management experience required- must fully understand and have experience with full P&L responsibility 
  • Skilled at presenting financial and performance data clearly and succinctly in a group setting 
  • Technically knowledgeable, conscientious, detail-oriented with excellent communication skills
  • Experienced in accountability management- POAs, ADPs, and proper communication and follow-up
  • 5+ years of relevant experience in sales, marketing or engineering.
  • Mathematical ability sufficient to calculate pricing, including discounts, percentages, determine gross profit margins and other cost considerations.
  • Ability to learn and use computers and relevant software, including Excel, Word & Outlook.
  • Fluency in written and oral English. Ability to read parts manuals and blueprints, and to communicate technical information. Ability to prepare accurate proposals and quotations.
  • Valid drivers license with driving record
  • Ability to lift and carry up to 50 pounds. Ability to effectively demonstrate equipment we sell.
  • At times, must be able to work in an environment with possible paint and solvent odors present.

At OTC Industrial Technologies, we believe that our employees are our greatest strength. Through investment in our people and growth from within, we believe in providing you with a wide variety of opportunities to accelerate your career potential as you help us drive change to move our business forward.

For over 60 years, employing and developing the best-in-class talent has been at the forefront of our success. By coupling our teams' hands-on experience with a wide range of products from top vendors, we provide customers with the best quality products and technical application expertise and services at the lowest possible costs.

Working with OTC Industrial Technologies is perfect for purpose driven individuals who are motivated to be part of an exciting transformational company.

Perks of Working with OTC Industrial Technologies:
As part of the OTC family, you'll enjoy competitive compensation and a comprehensive benefits package that includes medical, dental, and vision care coverage and a 401(k) savings plan - Additionally, we offer paid time off, short-and long-term disability coverage, life insurance, tuition assistance, and Employee Assistance Program. You'll also experience exciting opportunities for professional and personal growth and recognition.