IT Operations Manager
- Req. Number: 3961
- City, State: Columbus, Ohio
- Posted Date: 4/27/2024
Position: IT Operations Manager
Location: Columbus, OH
Description
The IT Operations Manager will play a pivotal role in overseeing the physical aspects and core infrastructure at OTC. This position involves managing a team dedicated to maintaining and enhancing our server infrastructure, both physical and virtual, and ensuring the seamless operation of the applications they support.
Responsibilities:
Required Experience:
Desired Skills:
At OTC Industrial Technologies, we believe that our employees are our greatest strength. Through investment in our people and growth from within, we believe in providing you with a wide variety of opportunities to accelerate your career potential as you help us drive change to move our business forward.
For over 60 years, employing and developing the best-in-class talent has been at the forefront of our success. By coupling our teams' hands-on experience with a wide range of products from top vendors, we provide customers with the best quality products and technical application expertise and services at the lowest possible costs.
Working with OTC Industrial Technologies is perfect for purpose driven individuals who are motivated to be part of an exciting transformational company.
Perks of Working with OTC Industrial Technologies:
As part of the OTC family, you'll enjoy competitive compensation and a comprehensive benefits package that includes medical, dental, and vision care coverage and a 401(k) savings plan - Additionally, we offer paid time off, short-and long-term disability coverage, life insurance, tuition assistance, and Employee Assistance Program. You'll also experience exciting opportunities for professional and personal growth and recognition.
Location: Columbus, OH
Description
The IT Operations Manager will play a pivotal role in overseeing the physical aspects and core infrastructure at OTC. This position involves managing a team dedicated to maintaining and enhancing our server infrastructure, both physical and virtual, and ensuring the seamless operation of the applications they support.
Responsibilities:
- Provide leadership and direction to the IT Operations Team
- Oversee the maintenance and design of physical/virtual servers and related applications
- Coordinate with other teams to troubleshoot and resolve infrastructure issues
- Guide the transition planning of server infrastructure for acquired companies
- Interface with internal and external stakeholders to ensure IT Operations align with the business objectives
- Review and recommend improvements to existing system designs
- Maintain up-to-date server topology documentation and processes
- Assist with Budgeting related to the IT Operations
- Share knowledge with colleagues and other associates, fostering a collaborative learning environment
- Ability to manage multiple projects
- Track daily work in OTC's ticketing system
Required Experience:
- Proven experience in IT Infrastructure management
- Strong technical background in server administration and operations
- Excellent leadership skills and the ability to manage cross-functional teams
- Strategic thinker with a focus on operational efficiency and scalability
- Exceptional communication and interpersonal skills
- Managing and maintaining systems such as Antivirus, Monitoring software, IIS/Apache Web Servers, Backup and Recovery software, etc.
- Server Hardware/Storage, SANs
- Cloud computing experience (Azure, AWS, etc.)
- Active Directory
- Exchange
- SQL
- Windows OS (Linux a plus)
- Monitoring Tool (i.e. SolarWinds)
- RMM Tools
Desired Skills:
- In-depth knowledge of core infrastructure services including Active Directory, Group Policy, Sites & Services, and DFS
- Highly self-motivated and directed
- Keen attention to detail
- Proven analytical and problem-solving abilities
- Ability to effectively prioritize and execute tasks in a high-pressure environment
- Strong customer service orientation
- Ability to thrive in a dynamic and creative environment. Effective time management and prioritization skills
At OTC Industrial Technologies, we believe that our employees are our greatest strength. Through investment in our people and growth from within, we believe in providing you with a wide variety of opportunities to accelerate your career potential as you help us drive change to move our business forward.
For over 60 years, employing and developing the best-in-class talent has been at the forefront of our success. By coupling our teams' hands-on experience with a wide range of products from top vendors, we provide customers with the best quality products and technical application expertise and services at the lowest possible costs.
Working with OTC Industrial Technologies is perfect for purpose driven individuals who are motivated to be part of an exciting transformational company.
Perks of Working with OTC Industrial Technologies:
As part of the OTC family, you'll enjoy competitive compensation and a comprehensive benefits package that includes medical, dental, and vision care coverage and a 401(k) savings plan - Additionally, we offer paid time off, short-and long-term disability coverage, life insurance, tuition assistance, and Employee Assistance Program. You'll also experience exciting opportunities for professional and personal growth and recognition.
