Operations Coordinator/Inventory Clerk

Position: Operations Coordinator/Inventory Clerk

Location: Livonia, MI

Brand: AirTech, an OTC Industrial Technologies Company

Segment: Air Supply Group

Air Technologies® is a total industrial solutions provider. We are North America's largest independent compressor distributor and service center, and while bigger does not always mean better, we have never lost sight of our customers. We use our success to reinvest in the things that matter most to our customers and our talented associates who serve them.

Nearly 60 years ago, we set out on our mission: To have our customers' choices enable us to become the dominant compressed air systems and services supplier in every market in which we choose to do business. We do this by helping each customer achieve their mission through our committed, focused and capable associates, working with like-minded suppliers and guiding our decision by shared core values.

Job Summary: We seek a dedicated and highly organized Operations Coordinator/Inventory Clerk to join our team. The ideal candidate will manage various aspects of our operations, primarily focusing on maintaining accurate inventory, resolving discrepancies, and ensuring the smooth flow of orders and shipments. This role demands strong attention to detail, problem-solving abilities, and a commitment to providing exceptional customer service.

Essential Duties & Responsibilities:
  • Daily review and correct order exceptions.
  • Weekly follow-up on picked tickets.
  • Resolve inventory discrepancies through cycle counts.
  • Manage vendor returns and discrepancies.
  • Address shipment discrepancies.
  • Maintain order accuracy and freight details.
  • Process freight claims as necessary.
  • Review and process vendor invoices.
  • Handle service parts audits.
  • Conduct quarterly service truck inventory audits.
  • Process customer returns and credits.
  • Set up new vendor accounts.
  • Replenish truck stock inventory.
  • Manage office supplies.
  • Assist with facility maintenance scheduling.
  • Handle customer will-call/pick-up orders.
  • Resolve vendor invoice discrepancies.
  • Assist in resolving customer disputes.
  • Review and take action on order reports.
  • Invoice orders at month-end.
  • Lead and participate in annual physical inventory audits.
  • Audit service staging area monthly.
  • Assist with credit card processing.
  • Process warehouse transfers accurately.

Knowledge & Skills:
  • Degree or equivalent related experience.
  • Minimum of 2 years of experience in Operations or a related position.
  • Knowledge of SXe (Trend) preferred.
  • Proficiency in MS Office.
  • Ability to work independently with minimal supervision.
  • Dependable and highly motivated.
  • Exceptional organizational skills and keen attention to detail.

If you possess the qualifications and skills mentioned above and are ready to contribute to our operations team, we encourage you to apply for this role!

At OTC Industrial Technologies, we believe that our employees are our greatest strength. Through investment in our people and growth from within, we believe in providing you with a wide variety of opportunities to accelerate your career potential as you help us drive change to move our business forward.

For over 60 years, employing and developing the best-in-class talent has been at the forefront of our success. By coupling our teams' hands-on experience with a wide range of products from top vendors, we provide customers with the best quality products and technical application expertise and services at the lowest possible costs.

Working with OTC Industrial Technologies is perfect for purpose driven individuals who are motivated to be part of an exciting transformational company.

Perks of Working with OTC Industrial Technologies:

As part of the OTC family, you'll enjoy competitive compensation and a comprehensive benefits package that includes medical, dental, and vision care coverage and a 401(k) savings plan - Additionally, we offer paid time off, short-and long-term disability coverage, life insurance, tuition assistance, and Employee Assistance Program. You'll also experience exciting opportunities for professional and personal growth and recognition.