Warehouse Lead

Position: Warehouse Lead

Location: Charlotte, NC

Brand: Pumps Parts & Service

Segment: Pumps & Motor Technologies

PP&S is a distributor & engineering/repair service provider for rotating and process equipment serving NC, SC, AL, GA, VA & the FL Panhandle. PP&S offers comprehensive design and aftermarket services to optimize equipment selection, utilization and asset management, achieving the total lowest cost of ownership for our client base.

The Pump Motor Technology group is currently comprised of 14 companies spread throughout the United States and still growing! Our aim is to be the primary source for rotating equipment and process equipment solutions in the industrial and municipal markets. The PMT group prides itself on providing a complete solution for the ever-expanding pump and motor industry.

The PMT group represents some of the most reputable brand names in the fluid handling, pump distribution, water/wastewater treatment and fabrication industry. Our unparalleled service capabilities, whether in-house or field service, provide each customer with the problem solving and product knowledge to stand by our claim : we service what we sell.

Just as there are multiple components for an effectively running pump, it takes a team working together to be a success. A diverse range of talent resides in the Pump Motor Technology group, including engineers, inside and outside sales personnel, machinists, winders, pump and motor repair technicians, field service technicians, electricians, welders, millwrights, and more. Do you want to be part of a team in an industry that keeps America running? Join us today!


  • Provides day-today supervision to warehouse, delegates work & provides coaching as appropriate.
  • May assemble value add components without assistance.
  • Regularly mentors & trains warehouse associates; and responds to queries
  • Regularly provides equipment/ system/ process/ training/building recommendations to improve reliability and/or performance within specialized function. Leads continuous improvement activities.
  • Works completely independently without close supervision
  • May assist with maintenance of the building
  • Handles walk in customers/ pick up/ will call without assistance
  • Work with Sales and Service teams for optimal performance in all POA categories
  • Work with various departments in the commercial operations team to provide excellent customer service to local customers
  • Meet Monthly Goals on Operations Scorecard
  • Perform other duties as assigned/required.
  • Assist warehouse as needed in all facets.
  • Others duties assigned by management.

  • Minimum 2 yrs. experience in the service industry and/or Operations role
  • Degree or equivalent related experience
  • Knowledge of SXe (Trend) preferred
  • Excellent Customer Service skills
  • Excellent Communication skills (Written and Verbal)
  • Excellent organizational skills
  • Ability to multi-task
  • Must demonstrate effective problem-solving capabilities and performing root cause analysis
  • Must demonstrate the ability to work productively with other associates, customers, and vendors
  • Strong desire to "do it right the first time"
  • Proficient with MS Office

At OTC Industrial Technologies, we believe that our employees are our greatest strength. Through investment in our people and growth from within, we believe in providing you with a wide variety of opportunities to accelerate your career potential as you help us drive change to move our business forward.

For over 60 years, employing and developing the best-in-class talent has been at the forefront of our success. By coupling our teams' hands-on experience with a wide range of products from top vendors, we provide customers with the best quality products and technical application expertise and services at the lowest possible costs.

Working with OTC Industrial Technologies is perfect for purpose driven individuals who are motivated to be part of an exciting transformational company.

Perks of Working with OTC Industrial Technologies:

As part of the OTC family, you'll enjoy competitive compensation and a comprehensive benefits package that includes medical, dental, and vision care coverage and a 401(k) savings plan - Additionally, we offer paid time off, short-and long-term disability coverage, life insurance, tuition assistance, and Employee Assistance Program. You'll also experience exciting opportunities for professional and personal growth and recognition.