Warehouse Lead

Position: Warehouse Lead

Location: Piedmont 29673

• Provides day-today supervision to warehouse, delegates work & provides coaching as appropriate.
• Responsible for inventory accuracy & efficiency
• May assemble value add components without assistance.
• Regularly mentors & trains warehouse associates; and responds to queries
• Regularly provides equipment/ system/ process/ training/building recommendations to improve reliability and/or performance within specialized function.
• Leads continuous improvement activities.
• Reconcile inventory, annual cycle counts
• May assist with maintenance of the building 

• Handles walk in customers/ pick up/ will call without assistance
• Work with various departments in the commercial operations team to provide excellent customer service to local customers
• Be the local go-to person for all SXe related usage
• Process Vendor RMAs
• Meet Monthly Goals on Operations Scorecard
• Perform other duties as assigned/required.

QUALIFICATIONS

• Minimum 2 yrs. experience in the service industry and/or Operations role
• Degree or equivalent related experience
• Knowledge of SXe (Trend) preferred
• Excellent Customer Service skills
• Excellent Communication skills (Written and Verbal)
• Excellent organizational skills
• Ability to multi-task
• Must demonstrate effective problem-solving capabilities and performing root cause analysis
• Must demonstrate the ability to work productively with other associates, customers, and vendors
• Strong desire to “do it right the first time”
• Proficient with MS Office