Warehouse Lead

Position: Warehouse Lead

Location: Piedmont 29673

 

  • Provides day-today supervision to warehouse, delegates work & provides coaching as appropriate.
  • Responsible for inventory accuracy & efficiency
  • May assemble value add components without assistance.
  • Regularly mentors & trains warehouse associates; and responds to queries
  • Regularly provides equipment/ system/ process/ training/building recommendations to improve reliability and/or performance within specialized function.
  • Leads continuous improvement activities.
  • Reconcile inventory, annual cycle counts
  • May assist with maintenance of the building 
  • Handles walk in customers/ pick up/ will call without assistance
  • Work with various departments in the commercial operations team to provide excellent customer service to local customers
  • Be the local go-to person for all SXe related usage
  • Process Vendor RMAs
  • Meet Monthly Goals on Operations Scorecard
  • Perform other duties as assigned/required.

 

QUALIFICATIONS

  • Minimum 2 yrs. experience in the service industry and/or Operations role
  • Degree or equivalent related experience
  • Knowledge of SXe (Trend) preferred
  • Excellent Customer Service skills
  • Excellent Communication skills (Written and Verbal)
  • Excellent organizational skills
  • Ability to multi-task
  • Must demonstrate effective problem-solving capabilities and performing root cause analysis
  • Must demonstrate the ability to work productively with other associates, customers, and vendors
  • Strong desire to “do it right the first time”
  • Proficient with MS Office