Field Service Technician

FIELD SERVICE TECHNICIAN

FUREY FILTER AND PUMP

262 293 0339
www.fureyfp.com

General Purpose

The Service Technician plays an important role within the organization by providing added value services to the
products that are sold to our customers. This individual is responsible for troubleshooting and repairing equipment
across all the different product lines that the Company represents. The Service Technician is key to differentiating
our company from others in the industry by providing quick repair turnaround and quality service. This individual is
required to maintain a professional demeanor, because of the high customer visibility while performing on-site
repair services. This position reports directly to the Service Manager of the FRD Division.

Main Job Tasks and Responsibilities


Equipment Repair:

• Pick up and deliver equipment to customer locations
• Perform tear down, inspection, reporting, cleaning, reassembly and testing of equipment
• Capable of utilizing measurement/testing equipment
• Ensure that the work and components used in service are in compliance with manufacturer specifications
• Read and interpret schematics for assembly, repair, and reassembly as required


On-site Services:

• Provide technical knowledge to customers in all aspects of inspection, repair, installation, alignment and
start-up of equipment
• Installation and set up new equipment
• Prepare Service Reports detailing service call, parts used, rental equipment, labor and all associated costs
• Complete expense reports for on-site services provided

Administrative:

• Perform all tasks assigned by the Service Manager, which includes shipping/receiving, testing, or assisting
   other service technicians as needed
• Complete light paperwork
• Attend factory and in-house training to develop and maintain proficiency
• Maintain a clean and safe work environment
• Follow all Safety and Quality System policies and procedures

Education and Experience:

 • High school education, or equivalent required
 • Associate's degree/certification in mechanics, or equivalent years of experience preferred

Key Competencies:

 • Multi-tasking capabilities
 • Troubleshooting and problem solving skills
 • Possess good written and verbal communication skills
 • Manual dexterity and good eye-hand coordination
 • Possess strong mechanical aptitude and be capable of using shop equipment
 • Capable of performing the physical labor associated with job responsibilities
 • Great customer service skills
 • Capable of working independently with little or no supervision
 • Must hold a valid driver's license and acceptable driving record
 • Willingness to travel